Frequently Asked Questions

How do I activate NFC on my phone?

On most modern smartphones (Android and iPhone), NFC is always active. If in doubt, look for it in quick settings or the "Connections" menu.

Is my data safe?

Yes. Your record is accessible only by scanning your physical tag. We use hashing for passwords, and your medical data is protected according to GDPR regulations.

Do I need an app to scan?

No! This is our strength. Any modern smartphone can read the tag without needing to install any app, making rescue as fast as possible.

Can I pair multiple helmets?

Yes, with a Premium account, you can pair up to 10 NFC devices to your medical profile, so you're always protected on any bike or helmet.